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Lesson 7 — The per-Emirate split, and why it is usually wrong at first

Click the triangle beside Standard-rated supplies (per Emirate) and the single line opens into boxes 1a to 1g.

The FTA's rule for which Emirate a supply belongs to is this: for a business with an establishment in the UAE, it is the Emirate of the fixed establishment most closely connected to the supply. For a business not established here, it is the Emirate where the supply was received.

Odoone resolves this from the Emirate (state) recorded on the customer's contact. Where a customer has none, the amount falls to the Default Emirate from Lesson 3.

This produces the single most common complaint about the report: every standard-rated supply lands in one box. It is almost never a report fault. It means your customer contacts have no Emirate set, so every amount is taking the fallback.

The fix is a data fix, in this order:

  1. Set the state/Emirate on your customer contacts. This is the real repair.
  2. Choose the correct Default Emirate in UAE Tax Settings, so genuinely unresolvable supplies land somewhere defensible.
  3. Review Emirate Mapping to confirm each Emirate points at its box.

On the demo you can see it working: three Emirates carry values and four sit at zero, because Gulf Fittings has customers in Abu Dhabi, Dubai and Sharjah only.

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