Lesson 2 — Before you start: fiscal country
Nothing in this course works until one field is right, and it is not the field most people check. A company's address can say Dubai, its currency can say AED, its customers can all be in the Emirates, and the UAE layer will still be nowhere to be seen. What matters is the company's fiscal country — the country it is taxed in, as accounting records it — and that is a different setting from the postal address on the company form.
The mental model: the UAE surface is conditional. Companies that are not fiscally in the UAE do not get the UAE company surface: the UAE Company Setting tab does not appear on them, and neither do the FTA print documents. That is deliberate and it is correct — a group that runs a UAE company alongside a company taxed somewhere else should not have UAE tax fields sitting on the wrong one. What stays visible on any company is the administrative side, the UAE Settings menu among it, and Lesson 4 draws that line precisely.
The click path. Set the company's accounting fiscal country to United Arab Emirates. Loading the UAE chart of accounts does exactly that, which is why the guide's own first step is to load the l10n_ae chart if you have not already. If you are setting up a new UAE company, load the chart — you need it for accounting anyway, and it settles the fiscal country in the same action rather than leaving you to remember a second one.
Do this before you tick anything. A feature installed against a company that is not fiscally UAE has nowhere to put its per-company settings, and you will spend the afternoon looking for a tab that was never going to appear. Fiscal country first, toggles second. It is a thirty-second check and it saves the most common wasted hour in a UAE setup.
You are not late if the company already exists. Existing UAE companies are handled for you: on install, the pack runs its per-company setup for every company whose fiscal country is already AE. So a database that has been running as a UAE business for years does not need to be unpicked and rebuilt — installing the pack over it is the supported path, and Lesson 5 is entirely about what that setup does.
Worked example. Marina Ridge Trading LLC was created months before anyone thought about UAE compliance. The address said Dubai, the currency said AED, and someone had set the country field on the address but had never loaded a chart of accounts. Settings › UAE was there, because that app is administrative and global, but the company form had no UAE Company Setting tab at all. Loading the UAE chart set the fiscal country, and the tab appeared the next time the form was opened.
The failure mode. "No UAE surface at all." The company is not fiscally UAE. Set its accounting fiscal country to United Arab Emirates, or load the UAE chart, and reload the page. That single line explains the overwhelming majority of "the UAE features are not there" reports, and it is worth checking before anything else — certainly before you reinstall anything or open a support ticket.